Meet the Team: Helen Wilson, Consultant and Business & Development Manager

In this edition of ‘Meet the Team’, we talk to Consultant and Business Development Manager, Helen Wilson.


How long have you worked for SBM Services Ltd?

I started working for SBM Services as Business Development Manager in April 2014.  This was following a period of maternity leave after the birth of my first son.


What did you do before SBM Services?

Before I came to work at SBM Services I had spent the previous five years working in education, working as a School Business Manager and prior to that as a Business Support Manager and PA to a Headteacher.  During this time I undertook the Certificate and Diploma in School Business Management.  Before working in schools, I had experience in a number of other sectors and job roles including PA in a large insurance company and HR Administrator in a national retail organisation and I completed a degree in Business Administration.


What does a Business Development Manager do?

I work closely with the Managing Director to ensure the business targets for SBM Services are met.  This can mean that I am helping to manage client relationships and contract renewals, supporting with the development of new services and the promotion of these to clients, implementing the company’s marketing strategy and project management.  Most recently I have been involved in the relaunch of the company website and developing the library of resources for the brand new ‘SBM Toolkit’.

I also spend one day per week at a primary school in Essex where we are contracted to provide business management support in place of them having a Finance Officer in post.  I enjoy still being part of the daily life of a school.  It has been particularly interesting working in a primary setting as previously I had worked at secondary schools.


What is your favourite part of the job?

I love that no two days are the same.  The variety of my role and the school business management profession is what keeps me motivated.  I enjoy the challenge of taking on new projects or tasks that are not necessarily within my comfort zone.  It keeps things fresh and exciting.


What are the five words that best describe you?

Quiet, reliable, professional, kind and helpful.


What is your greatest achievement?

Professionally, I would say I was pleased to have helped a small rural primary school secure over £90,000 of new funding via the EFA Condition Improvement Fund (CIF) to improve both their roof and windows.  They were unaware of this funding stream and SBM Services supported them in completing a successful application.  The school would not have been able to afford this level of work from their own budget.  We have helped improve the learning environment for the students at this school which should have a positive impact on learning outcomes for them.

I am also pleased to have worked on building the ‘SBM Toolkit’ for our clients.  We hope to have produced a service for clients that will support school business management professionals in becoming even more effective in their roles.

Personally, I would say my greatest achievements are my two sons, Jacob (2) & Noah (10 months).   There is quite a small age gap between the two boys which has been…interesting!  I have never felt more challenged than I do as being a Mum, but I get a lot of enjoyment from them, particularly seeing their personalities and characteristics developing.


In the next edition we will be finding out more about Executive Consultant, Katy Dickinson.

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